Effect of Work Ethics on Employee Commitment in the Nigerian Insurance Industry
Keywords:
Affective Commitment, Continuance Commitment, Normative Commitment, Integrity, TrustworthinessAbstract
This study investigates the effect of work ethics on employee commitment in the Nigerian insurance industry. The study examines the effect of accountability, integrity, and trustworthiness on employee commitment in the Nigerian insurance industry. The population of the study consists of 5,445 employees of thirty (30) insurance companies listed in Nigeria, and a sample size of 359 was determined using Krejcie and Morgans(1970) formula. The study adopts a survey design, and primary data were collected through a self-administered questionnaire. The validity and reliability of the instrument were done using construct validity and Crobanch Alpha, respectively. Descriptive statistics were used for the presentation of data on demographic characteristics of the respondents, and regression analysis was used for the test of formulated hypotheses with the aid of the Statistical Package for Social Sciences (SPSS Version 23). The findings of the study revealed that accountability has a significant effect on employee
commitment in the Nigerian insurance industry. The study also indicated that both integrity and trustworthiness have positive significant effect on employee commitment in the Nigerian insurance industry. The study concludes that work ethics in organizations significantly affects the commitment and productivity of employees. It recommends that the management of insurance companies in Nigeria should encourage the respect, and participation of employees in major decisions affecting them, which will enhance their commitment to the organization. Managers of insurance companies in Nigeria should possess a high level of integrity, and act in a reliable manner that will to a great extent, attract the commitment of their subordinates and enhance peaceful working conditions in their respective organizations.