Impact of informal organization culture on firm performance in Nigeria

Abstract

The study examined the impact of informal organization culture on firm performance. Many firms closed shops in Nigeria due to fraudulent acts by employees and reckless leadership tendencies. When an organization fails to define proper way of behavior, employees impose their society learned behavior and personal ethos that are incongruent to management priorities. Such behavior may impede on organization performance and promote dysfunctional customer relationship. The objective of the study is to examine the impact such a dysfunctional employee and leadership behavior have on organization performance in Nigeria. The methodology used is review of relevant and extant literature on culture, Cadbury Nig. Plc, Uber and Weinstein companies after which conclusions were made. It was revealed that society learned culture of corruption and monetary reward impede on organization performance. The study therefore recommends continuous training of the employees to unlearn the society’s learned culture of corruption and imbibe the organization culture and self- interest employees should be showed the way out.