Relationship of reward management and organizational citizenship behavior on organizational performance

Abstract

The study generally aims at examine the relationship between reward management, organizational citizenship behavior and organizational performance. HRM has made significant inroads into the Nigerian corporate world. The enormous benefits of properly managing human resource cannot be over emphasized. However, the majority of the organizations in Nigeria are yet to catch the HRM cold. Inappropriate HRM policies and practices of some of these organizations can be attributed to the non existence of HRM specialists or HRM departments. In this study the survey research was used. The study covered 65 staff of Admin and finance department of Jos Electricity Distribution Company (JED). Study participants will be selected using simple random sampling techniques. The data collection method involved administrating well-structured questionnaires that utilize the 5-points likertscale research and gathered accurate information. The correlation and regression analysis was used to test the research hypotheses. The findings show that reward management proved to have significant relationship with organizational Performance (Beta=0.379, Sig.0.021) and finally Organizational Citizenship Behavior proved to have significant relationship with organizational Performance (Beta=0.237, Sig.0.145). This study recommended that Management of Jos Electricity Distribution Company (JED) should start to incorporate HRM thinking into business strategies and make the HR function strategically proactive. It is imperative for organization to ensure that investment in their human resources and HRM practices will attract and retain talented people.