Impact of office technology education on work place insecurity: A study of selected tertiary institutions in Kaduna State, Nigeria

Abstract

This study examines the effects of Office Technology Management (OTM) education on workplace insecurity in selected tertiary institutions in Kaduna State, Nigeria. A simple random sampling method of selection was used to select a sample of three hundred and fifty (350) respondents from various stakeholders in the business education departments of Ahmadu Bello University, Zaria, Federal College of Education, Zaria, Kaduna State, Nigeria, and the office technology and management departments of Nuhu Bamali Polytechnic, Zaria, Federal Polytechnic, Kaduna, as well as other relevant institutions. The study used both primary and secondary data collection methods. While standardized questionnaires and observation were used to gather the primary data, the secondary data was gathered from online, journal, and documentary sources. The data was analysed using both inferential and descriptive statistics. While logistic regression was used for inferential analysis, tables, percentages, and frequencies are the descriptive statistical tools used by the study. The findings from the study show that office technology and management education avail many opportunities that could enhance national security and sustainable development since it gives students marketable skills that they can use to find jobs after graduation and also assists in lowering Nigeria's unemployment rate. The study suggested that government agencies and higher education administrators make sure that all OTM students have access to ICT facilities. Providing students with the necessary ICT skills will allow them to create simple flyers and memos, which can have an impact on communication between employers and employees, businesses and customers, and interbusiness communications across physical boundaries. Thus, emphasis should be placed on the Office Technology and Management program to ensure that students acquire the necessary knowledge, skills, and aptitude to set up online video conferencing using Skype, Google Hangout, and Yahoo Messenger in the performance of office tasks such as filing, meetings, handling the phone, and handling mail which can all be completed quickly and precisely.
Keywords: Education, Insecurity, Office technology, Students