Exploring the Effect of Supply Chain Disruption on Innovation in Small and Medium Enterprises: Evidence from Nigeria

Abstract

The performance of the supply chain is significantly impacted by active participation of Small and Medium-Sized Enterprises (SMEs), who may very well fulfil the roles of suppliers, distributors, manufacturers, and customers. However, the growing occurrence of supply chain disruption has made it critical for SMEs to deploy innovative strategies to mitigate supply chain disruption. This research therefore investigates how SMEs mitigate supply chain disruption using innovative strategies. The study adopted a case study approach and interviewed supply chain managers to collect relevant data on the strategies the organization is using to mitigate supply chain disruption. The findings reveal three main strategies used by supply chain managers in mitigating disruption such as supply chain digitization and increased communication with customers; collaborative problem-solving to mitigate supply chain disruption; and Innovative Supplier Development Practices. The study recommends that organisations should continue to collaborate with their supply chain partners to identify new practical and cost-efficient strategies that will make their supply chains more resilient.